Richard Heath, Trade Sales Manager at Jaymac, is much more than just a sales expert. With over 25 years of experience in the tool industry, Richard’s journey has been about providing customers with the equipment they need to make projects come to life.
Not only does he provide a wealth of knowledge to customers in-store, Richard is also the star of the show when it comes to Jaymac’s social media. Frequently found filming around the store, he is well known in and around the Derby area for showcasing Jaymac’s leading products, great offers and of course, making sure the ‘tool lovers’ of Facebook and Instagram know exactly where to find Jaymac!
Decades of Expertise
Richard’s career spans more than two decades, with a diverse background that makes him a key part of Jaymac. He has worked in various areas of the tool industry, including retail, wholesale, and manufacturing. His experience isn’t limited to the UK either - he’s travelled and trained in places like Germany and the USA while working with powerhouse brands like Metabo and Milwaukee.
His vast knowledge comes from working across a range of high-demand environments, including power plants, chemical facilities, oil refineries, and large steel plants. These challenging settings have allowed him to understand what professionals need in their tools and equipment. This hands-on experience, combined with his technical knowledge, makes him a go-to resource for any trade professional who walks through Jaymac's doors.
Lifesaving Stories
Richard’s career hasn’t been all about tools and sales, though. He’s even saved lives - three, to be exact. Two of these incidents involved individuals in critical alcohol-related situations, and in another instance, he saved someone who was crushed by a lorry. These events speak volumes about Richard’s character; he’s quick to act and always ready to lend a helping hand, even in life-or-death situations.
A Smile and a Team Player
When asked what he brings to Jaymac, Richard highlights his “wealth of knowledge” along with his friendly, approachable nature. Being a team player is essential in an industry that relies so much on collaboration, whether that’s between builders, suppliers, or customers. Richard’s extensive experience enables him to advise customers on the best products for their needs, ensuring they get exactly what they need to complete their projects successfully.
Tool of Choice?
A tool enthusiast through and through, Richard has a favourite brand: DeWalt. "If it’s not black and yella, it’s not for this fella!" he says. His preference for DeWalt reflects his high standards for reliability, performance, and durability - qualities that Richard ensures Jaymac delivers to every customer.
You’ll find Richard in-store at Jaymac most days, so why not pop in to meet the man himself? Or you can keep up with his latest filming antics by following Jaymac on Facebook and Instagram.
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