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Writer's pictureKate Morris

Introducing Wayne Hawksworth: Driving Customer Success at Jaymac Tools

Wayne at Jaymac Tool store, Derby
Wayne Hawksworth at Jaymac Tool store, Derby

Wayne Hawksworth, Business Development Manager at Jaymac Tools, has quickly earned a reputation for building strong, lasting relationships with customers, despite only being with the company for a short time. His passion for helping customers solve problems, combined with years of experience in the industry, makes him a key part of the team.


“Customers love honesty, even if it’s not always what they want to hear,” Wayne explains. This straightforward approach, combined with a commitment to fast, efficient tool and equipment solutions, has earned him great feedback from his customers. Whether they have an urgent requirement for professional-grade tools or face a complex challenge, Wayne prioritises finding the right answers quickly whilst maintaining transparency. This honesty has helped him gain trust, which is at the heart of the great working relationships he fosters at Jaymac Tools.


Over 15 Years of Industry Expertise in Tool Solutions

Wayne’s career spans over 15 years in the tool and equipment industry, with a varied background that includes many roles at Cromwell, from warehouse operations to business development management. He’s done it all - buying, van sales, and serving as an area representative. This range of experience means Wayne has a great understanding of the tool and industrial equipment sector from the ground up, allowing him to bring a well-rounded perspective to his current role at Jaymac Tools, a trusted industrial equipment distributor in the UK.


With wide-ranging knowledge, Wayne is an expert at reading people and situations, knowing how to handle different types of customers to deliver the best outcomes. For Wayne, solving business tool procurement problems is more than just part of the job, it’s a priority. When a customer comes to him with a need, Wayne makes it his mission to sort it out as quickly and effectively as possible. His ability to connect with individuals along with his dedication to providing high-quality tool solutions, results in long-lasting partnerships, and he takes pride in seeing them thrive.

Wayne with products at Jaymac Tool store
Wayne at Jaymac Tool store

More Than Just Work

Outside of his career, Wayne has lived a life of adventure. He’s even dived with Great White Sharks in South Africa, a testament to his fearless approach to life. He’s also been known to break out the caterpillar on the dance floor - proving that his enthusiasm isn’t confined to the workplace!


Tool Enthusiast and Advocate for Top Brands

When it comes to high-quality tools, Wayne has a clear preference for trusted brands like DeWalt tools, Bosch tools, and Wera tools - renowned for their durability and precision. These are the professional tools that Jaymac Tools proudly offers to customers across the UK. Whether you’re in the market for power tools or precision hand tools, Wayne and the team can guide you to the best solutions for your business.


With his hard work, life experience, and a customer-first mindset, Wayne continues to make a significant impact at Jaymac Tools. Whether it’s solving tool procurement problems, building relationships, or simply being honest with his clients, Wayne’s dedication helps drive success for both Jaymac and the businesses they serve.


Why not drop Wayne a line today to see how he could help with your next tool and equipment project or pop into the Jaymac Tool store to discuss your business tool needs in person?


T: 07977 091 091

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